Help

Questions, answered plainly.

Everything below is a real answer rather than a link to another page. If what you need is not here, write to us — a person reads it.

Getting started

Does Vibral cost anything?

No. There is no price, no advertising, no subscription and no in-app purchase. Every feature is available to everyone from the moment you install it. Supporting the app or the shows you listen to is entirely voluntary and unlocks nothing, because there is nothing locked.

When can I get it?

Vibral is in final testing ahead of the App Store and Google Play. Join the waitlist on the home page and you will get one email on the day it is downloadable. In the meantime the web player is live and works in any modern browser.

Which platforms does Vibral run on?

iPhone and iPad, Android phones, home screen and lock screen widgets on both platforms, and any modern browser through the web player. Your position, queue and follows move between all of them when you sign in.

How do I move my shows over from another app?

Export an OPML file from your current app — nearly all of them offer this — and import it in Discover. Your whole subscription list arrives at once, with the original feeds intact. You can also paste individual feed URLs.

Playback and downloads

What is Smart Speed?

It shortens the silences between words and sentences without changing the pitch of anyone’s voice, so a show finishes sooner while still sounding natural. It works alongside whatever playback speed you have chosen and is stated as one value in the player — for example "1.5× · Smart".

Can I set a different speed for one show?

Yes. Set a default speed for everything, then override it for individual shows. Vibral keeps the exception list short by only showing you the shows that actually differ.

Does Vibral lower the volume when my navigation app speaks?

No, and this is deliberate. Podcasts are speech, and a lowered voice under a spoken direction is a sentence you have to seek back for. Vibral pauses instead and resumes when the interruption is over.

How do downloads work?

Follow a show and you can have new episodes download automatically, over Wi-Fi only or Wi-Fi and cellular. An episode limit keeps the newest few of each show and removes older played ones first — and tells you when it has, rather than silently deleting things.

Does it work with no connection at all?

Downloaded episodes play with no signal, and the Downloads list in the app and in the car is designed to be the tab that still works. Progress is recorded locally and syncs when you are back online.

Chapters, transcripts and live

Why do some episodes have chapters and others do not?

Chapters come from the show, not from the app — a podcast publishes a chapters file alongside the episode. When one exists, Vibral shows it as a table of contents, a tappable row in the player, on the lock screen, and on the car dashboard. When one does not, there is nothing to show.

Where do transcripts come from?

Also from the show. Most modern hosting platforms can generate one automatically. Where a show publishes a timed transcript, Vibral follows it line by line as the audio plays, highlights the current line, and lets you tap any line to jump there.

How does Vibral know a show is live?

Shows can announce a scheduled live stream in their own feed, with a start and end time. Vibral puts anything on air at the top of Discover, shows real times for anything upcoming — "Live in 12 min", "Live at 3:00 pm" — and can remind you.

A show I follow publishes chapters but I do not see them.

Pull to refresh the show first — Vibral may be holding a cached copy of the feed from before they were added. If they still do not appear, send us the feed address and we will look at it.

Supporting shows and Value for Value

What is Value for Value?

It is a straightforward proposition: the show gives you everything up front, with no paywall, and you decide afterwards what it was worth — in time, talent or treasure. The payment part exists so the last of those can happen instantly, in any amount, without a card or a subscription.

How do I send something to a show?

If a show has published a payment destination in its feed, a Support option appears on the show, on the episode, and in the player itself. You pick an amount, your own Lightning wallet confirms the send, and the show’s published split routes it to everyone credited. You can attach a message, which hosts often read on air.

Does Vibral take a cut?

No. Vibral never holds a balance for you and takes nothing from what you send. You connect a wallet you already control and every send is confirmed there, not here.

What if I never want to send anything?

Then nothing changes. No feature is withheld, no prompt is undismissable, and there is no supporter tier. The invitation appears once, in context, and then leaves you alone.

What are streaming sats?

An optional setting that trickles a small amount to the show per minute while you listen, rather than in one lump. Vibral states it as a single rate and tells you what it costs in real terms — roughly 900 sats for a three-hour show. It is off unless you turn it on, and it is an app setting: the browser player sends one-off amounts only.

Accounts, sync and privacy

Do I need an account?

No. You can follow shows, build a queue, download episodes and listen without ever creating one, and in that case nothing leaves your device. An account exists only so the same library, queue and listening position appear on your phone, your tablet and in the browser.

How do I sign in?

Four ways, the same in the app and in the browser: Apple, Google, a passkey, or a link sent to your email address. There is no password to choose or forget. Whichever you pick, it is only used to identify your sync account.

Does Vibral track what I listen to?

No. Vibral does not build an advertising profile, does not sell data about you, and carries no third-party tracking in the playback path. Without an account your history stays on the device; with one it is stored so it can be synced back to you, and nothing more.

Can I export or delete everything?

Yes, in the app and in the browser. Export your data as a file from your account, and delete your Vibral account permanently from the same place. Deleting signs the device out and leaves your downloads alone — what is stored only on your device or in your browser stays there.

Discovery and the Podcast Index

Where do search results come from?

The Podcast Index — an open, independent catalog of millions of feeds, started in 2020 by Adam Curry and Dave Jones to keep podcasting from being narrowed by any single company. Listing is free, cannot be bought, and nothing on the results screen is a paid placement.

Can I add a podcast that is not listed anywhere?

Yes. Paste the feed URL in Discover and Vibral will play it. Every podcast is a public address; a directory is a convenience, not a requirement.

Why does Vibral recommend other podcast apps?

Because an open medium is not a zero-sum one. If a show you love is better served somewhere else today, we would rather you heard it than not. The community keeps a list of apps at podcasting2.org/apps.

Troubleshooting

An episode will not download.

Check whether downloads are limited to Wi-Fi in settings, then confirm you have space — Vibral tells you what it is using and what your limit is. If the episode still fails, the file may be temporarily unavailable at the source; the show will usually fix it within a day.

My progress did not sync.

Sync needs a connection and a signed-in account on both devices. Open the account panel to see when it last synced. If it says a long time ago, sign out and back in on the device that is behind.

Playback stops when I open another app.

That is another app taking the audio session. Vibral takes it exclusively when you press play — which also means starting Vibral stops whatever else was playing. Pressing play again in Vibral takes it back.

The car display shows the wrong thing.

Disconnect and reconnect, and make sure Vibral is the app that started the audio. If the display shows a device name rather than the episode, please tell us the head unit model — that is a bug and we want it.

Connecting a wallet

Sending sats to a show needs a Lightning wallet — an account that holds a small balance and can pay in one tap. There are four ways in, and the right one depends on where you are starting. None of them costs anything to set up.

Whichever you pick, the first thing Vibral asks for is amonthly limit — you choose it in Vibral, and your wallet is what actually enforces it. Vibral asks permission to send only: it cannot read your balance or your transaction history, and the permission renews monthly rather than running forever.

I have never used bitcoin

Start in Vibral: choose a monthly limit, then tap Connect a free Coinos wallet. Coinos is a free wallet that runs in your browser, with nothing to install. Sign up or sign in, tap Submit to approve the limit, then tap Connect on the page that follows. Vibral notices on its own — there is nothing to copy back.

Creating the wallet and connecting it costs nothing, and the wallet starts empty. That is expected. Only sending a first boost needs a balance.

To add one: buy a small amount of bitcoin — $10 is plenty — on Coinbase, Kraken, Cash App or Strike, and withdraw it over Lightning to your Coinos address, which looks like yourname@coinos.io. The withdrawal usually lands in about a minute.

I have a Coinbase or Kraken account

An exchange account cannot connect to a podcast app. That is not a Vibral limitation — no exchange offers app connections at all — and it is worth knowing before you go looking for the setting.

What an exchange is very good at is funding. Connect the free wallet above, then withdraw sats from the exchange to your Coinos address over Lightning. From then on the exchange is where you top up and the wallet is what pays.

Crypto.com is the exception worth naming: it has no Lightning support, so a withdrawal there goes on-chain, which is slower and costs more in fees.

I already use a Lightning wallet

If your wallet speaks Nostr Wallet Connect — Alby Hub, Coinos, Zeus, Primal and Minibits all do — create a connection for Vibral inside that wallet, then in Vibral tap Paste a connection code instead and paste it in. The code begins nostr+walletconnect://.

Where to look: in Alby, Settings then Wallet Connect. In Coinos, Settings then Nostr Wallet Connect then add an app. In anything else, look for “Nostr Wallet Connect” or “NWC”.

If it does not — Strike, Wallet of Satoshi and Phoenix are the common ones — there is no way to connect it, and the simplest answer is to move a few thousand sats into a free Coinos wallet and use that for boosts.

The code is kept in your device’s secure keychain and never leaves it.

I want to hold my own keys

Run Alby Hub, either self-hosted or hosted by Alby. In Vibral, choose your limit and tap Use my Alby wallet: Alby opens, you approve the limit there, and it brings you back. On a phone theAlby Go app is what takes the link and makes that a single tap.

If nothing on the phone takes the link, Vibral keeps listening and shows a connection request to copy — paste that into your hub’s “connect an app” and it finishes on its own. A self-hosted hub is the usual reason: the connection is minted in your own hub’s interface rather than on Alby’s site.

This is more setup than the other three — a node to run or a hosted hub to configure, and a second app on your phone. It is the right answer if custody matters to you, and overkill if it does not.

Still stuck?

Write to info@vibralapp.com. Tell us the screen, the device and what happened, and you will get a reply from a person rather than a ticket number. We aim to answer within five working days, and usually sooner.

Write to us